Order
📚 Ardent GSI | VA ACADEMY
- Keywords: Training retention execution
- Members: 8 (Ø 0)
- Posts: 8 (Ø 1)
- Course amount: 9
- Community type: Pro
- Created: May 29, 2025
- Owner: Justin Thompson
- URL name: ptsi-va-academy-1680
Internal-only VA training to support PTSI delivery, ops, and client retention.
Learn Skool systems, milestone tracking, escalation, SOP building, and backend QA.
Built for those stepping into Lead VA, CSM, or operator roles.
Includes KPI reporting, roleplay drills, CPD hosting, and re-engagement flows.
This should be used alongside PTSI work—when waiting on tasks or leveling up between responsibilities.
All lessons are pulled directly from live ops inside PTSI. Every action here builds trust, clarity, and promotion readiness.
May overlap with CoachStack💪™️ training if you’re being cross-developed for client-facing ops across both programs.
If you’re in here, it’s because we see potential for leadership.
Build like it.
Learn Skool systems, milestone tracking, escalation, SOP building, and backend QA.
Built for those stepping into Lead VA, CSM, or operator roles.
Includes KPI reporting, roleplay drills, CPD hosting, and re-engagement flows.
This should be used alongside PTSI work—when waiting on tasks or leveling up between responsibilities.
All lessons are pulled directly from live ops inside PTSI. Every action here builds trust, clarity, and promotion readiness.
May overlap with CoachStack💪™️ training if you’re being cross-developed for client-facing ops across both programs.
If you’re in here, it’s because we see potential for leadership.
Build like it.